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RIDE2FLY Private Hire Ltd

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RIDE2FLY Private Hire Ltd registered office is 50 Sharmon Crescent Leicester LE3 6NY. RIDE2FLY is a registered limited company in England (Registration No. 10175559)

RIDE2FLY collect personal information on you to meet our legal, statutory, and contractual obligations and to provide you with our services.

THE INFORMATION WE WILL COLLECT

RIDE2FLY collect the following information when someone makes a booking with us over the phone, via email, social media or through our online booking.
Name:
Pick up Date:
Number of Passengers:
Telephone number / Phone No:
Pick up address:
Drop Off address:
Via address/addresses:
Email address:
Any special vehicle requirements
Return Pick up date:
Return Flight No:
Return Landing Time:

HOW WE WILL COLLECT INFORMATION:

All calls made to us are recorded for quality, training, and security for booking verification.
We collect information via:
Telephone Call / Phone Call
Email bookings
Online booking
Social media (WhatsApp, Instagram, tweeter, Facebook messenger.)

HOW WE WILL USE YOUR DATA:

RIDE2FLY do not disclose, share, or sell your data without your consent, unless required to do so by law and to provide you with a transportation service that meets your requirements and specifications. This includes the following:
Sharing of the information listed above with drivers to provide the service required.
To respond to your queries and answer complaints.
For a legal obligation for business accounting and tax purposes, for the driver/your safety.
As a legal obligation for business accounting and tax purpose.
For legal and regulatory obligations
RIDE2FLY may occasionally send you marketing information regarding our services or other information relating to our services.
Our data is stored either on site at the above address or within Microsoft Azure cloud storage facilities.

YOUR RIGHTS:

You have the following rights in relation to the data we hold on to you:
Access Correction Erasure (except in circumstances where data is required to be kept for legal/regulatory reasons)
You have the right to withhold any personal data. However, as this information is required to provide our services to you, we may not be able to offer these services without it.
To exercise these rights please email us at info@ride2fly.co.uk

IMPORTANT NOTE:

Please note, no information will be given over the telephone, via email or by any other method without prior verification of your identity (e.g., you are visiting our office to provide identify documents).
RIDE2FLY use various security measures to protect the information you provide us. All data provided is accessed only by authorised persons from specified locations.
Our website uses cookies to collect information on browsing history. This allows us the measure the number of users and user activity on our website to improve our services.

COMPLAINT PROCEDURE:

To make a complaint or contact us regarding your personal data please email us info@ride2fly.co.uk


Services we offer to our clients

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Day Trips

RIDE2FLY offers expert local drivers who will be with you throughout your trip, guiding you to the main tourist attractions, and take you safely back to your home.

Airport Transfer

RIDE2FLY offers Airport services with absolute peace of mind for customers, coupled with on-time pickups, pre-pick reminders / texts, and safety, whilst security is at the top of the agenda.

Seaport Transfer

Seaport transfers involves pickup from the UK main seaports to the destinations anywhere in the UK mainland.

Corporate Account

RIDE2FLY provides businesses with long-term and short-term services to meet their business requirements and offers 30-day credit plans with itemized invoices.